Shipping policy

Shipping Policy

Effective Date: June 10, 2026

1. Order Processing All orders are processed during standard business hours, Monday through Friday, excluding federal holidays. Orders submitted outside of business hours will be processed on the next available business day. Processing times may vary depending on order volume and product availability.

2. Shipping Coverage We currently ship to all 50 U.S. states, including Alaska and Hawaii. We do not ship to U.S. territories, P.O. Boxes, or APO/FPO/DPO military addresses at this time.

3. Shipping Carriers Orders are fulfilled through one or more of the following carriers: USPS, UPS, FedEx, or DHL. Carrier selection is determined at our sole discretion based on destination, package dimensions, and operational considerations.

4. Shipping Rates Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the order. All applicable shipping charges will be displayed prior to order confirmation.

5. Order Tracking Once your order has been shipped, a confirmation email containing a tracking number will be sent to the email address provided at checkout. Tracking information may take up to 24 hours to reflect updates after the shipment has been dispatched.

6. Undeliverable Packages In the event that a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, refusal of delivery, or failure to retrieve the package from a carrier facility, the customer will be responsible for any additional shipping fees incurred for reshipment.

7. Lost or Damaged Shipments If your order arrives damaged or is confirmed lost by the carrier, please contact our customer service team within 7 calendar days of the expected delivery date. We will work with the carrier to initiate an investigation and determine the appropriate resolution.

8. Policy Modifications We reserve the right to modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

9. Contact Information For shipping-related inquiries, please contact our customer service team via the contact information provided on our website.